Shipping policy
Shipping Policy
Thank you for shopping with us! We are dedicated to delivering your order as quickly and safely as possible. Below you will find the details of our shipping policy, including processing times, delivery windows, and tracking information.
🚚 Free Worldwide Shipping
We are happy to offer Free Standard Shipping on all orders worldwide. No minimum purchase or discount code is required at checkout.
⏱️ Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, which will include your tracking number.
📅 Estimated Delivery Times
We ship worldwide. Depending on your location, your package will arrive within the estimated timeframes below:
Australia: 5–7 business days
International (Rest of the World): 7–21 business days
📍 Tracking Your Order
Once your order has shipped, we will send you a shipping confirmation email containing a tracking number and a link to track your package. You can monitor your shipment’s progress at any time. Please allow 24–48 hours for the tracking information to update.
🌍 Customs, Duties, and Taxes
For international shipments, your order may be subject to import duties, taxes (including VAT), or customs fees once the package reaches your destination country.
These charges are the responsibility of the customer. We are not responsible for any delays caused by the customs clearance process in your country.
🔄 Incorrect Shipping Address
Please ensure that your shipping address is correct and complete at checkout. We are not responsible for orders that are lost or delivered to the wrong address due to incorrect information provided by the customer. If you notice a mistake, please contact our support team immediately at casperforest87@gmail.com.
📧 Contact Us
If you have any questions about your order or our shipping process, please feel free to reach out to our customer support team:
Email: casperforest87@gmail.com
Support Hours: Monday - Friday, 9 AM - 5 PM